
training terms & conditions
These Terms and Conditions govern the enrolment and participation in courses offered by Pamper & Polish Training Academy. By enrolling in a course, you agree to these Terms and Conditions.
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1. Enrolment and Payment
1.1 Eligibility: Students must meet the prerequisites outlined in the course description before enrolling.
1.2 Booking: A booking is only confirmed upon receipt of a payment of a non-refundable booking fee. This is usually £100 on courses under £1000 and 50% of the course fee for courses over £1000.
1.3 Payment Terms: Full payment must be made no later than 1 week prior to the start of the course. Failure to pay on time may result in the cancellation of your booking.
1.4 Fees: Course fees are subject to change. Any changes will not affect bookings that have already been confirmed.
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2. Cancellation and Refunds
2.1 Student Cancellation:
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Booking fees are non-refundable.
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Cancellations made more than 7 days before the course start date may qualify for a partial refund, minus an administrative fee depending on the amount of the course being cancelled. This can be up to 50% of the course fee.
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No refunds will be given for cancellations made less than 7 days before the course start date or once the course has begun
2.2 Academy Cancellation: In the unlikely event the Academy cancels a course, students will be offered a full refund or the option to transfer to another course date.
2.3 Rescheduling: Requests to transfer to another course date must be made in writing at least 7 days before the start date. Transfers are subject to availability and may incur an administrative fee.
2.4 Once the course has been started and full payment has been made, then absolutely no refunds will be given regardless of how much of the course you have completed.
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3. Course Content and Certification
3.1 Course Changes: The Academy reserves the right to modify course content, trainers, schedules, or venues as necessary.
3.2 Certification: Certificates will only be issued to students who meet the required standards of competency as determined by the trainer.
3.3 Accreditation: It is the student’s responsibility to confirm that the course is accredited by their relevant professional body, if required.
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4. Attendance and Conduct
4.1 Attendance: Students must attend all scheduled sessions to complete the course. Failure to attend may result in disqualification without a refund.
4.2 Punctuality: Students must arrive on time for each session. Late arrivals may disrupt the class and may not be allowed to participate.
4.3 Code of Conduct: Students are expected to behave professionally and respectfully toward trainers, staff, and other students. The Academy reserves the right to dismiss any student for inappropriate behaviour without a refund.
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5. Liability
5.1 Practical Training: Students participating in practical training involving models or equipment must follow all safety guidelines provided by the trainer. The Academy is not liable for injuries resulting from failure to adhere to instructions.
5.2 Insurance: Students are advised to arrange their own insurance for personal liability and public liability, where applicable.
5.3 Loss or Damage: The Academy is not responsible for the loss or damage of personal belongings during the course.
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6. Confidentiality and Intellectual Property
6.1 Confidentiality: Students must respect the privacy of other students and models during the course and must not disclose personal information without consent.
6.2 Intellectual Property: All course materials, including manuals, videos, and presentations, are the property of Pamper & Polish Training Academy and are protected by copyright. Students may not reproduce, distribute, or share these materials without written permission.
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7. Data Protection
7.1 Student Data: Personal information provided during enrolment will be processed in accordance with applicable data protection laws. For more details, please refer to our Privacy Policy.
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8. Complaints
8.1 Procedure: Complaints must be submitted in writing to pamperandpolish@hotmail.co.uk. The Academy will acknowledge receipt of the complaint and provide a response within 14 working days.
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By enrolling in a course and making payment, you confirm that you have read, understood, and agree to these Terms and Conditions.
Contact Information:
Pamper & Polish Training Academy
4 Tamar Drive, Aveley, Essex
07525 060744
pamperandpolish@hotmail.co.uk
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